Our policies
Terms of Service
Last updated: October 5, 2026 — pending owner review
These Terms of Service ("Terms") govern your access to and use of the 01 LONDON website and services. By accessing or using the Services, you agree to be bound by these Terms. 01 LONDON operates this store and website, powered by Shopify, which enables us to provide the Services to you, including order processing, payments and checkout. If you have any questions, contact us at info@01london.co.uk.
Who we are
01 LONDON is a United Kingdom based brand, operating from London, United Kingdom. Our premium minimal streetwear is exclusively made in London.
Our products and pricing
All products are subject to availability. We take care to display products and their colours as accurately as possible, but slight variations may occur between screens.
Prices are displayed in GBP (£) and are subject to change at any time. Where your payment provider or location requires a currency conversion, the final charged amount may differ slightly from the displayed price.
Orders
Your order is an offer to buy. We accept it when we send you an order confirmation, and the contract between us is formed at that point. If we cannot fulfil an order (for example, a size has sold out), we will cancel it and refund any payment taken in full.
Preorder items are made in limited runs and dispatch within the timeframe stated on the product page. Ordering a preorder means you agree to that dispatch window.
Shipping and delivery
Delivery timelines and charges are set out in our Shipping Policy. Risk passes to you on delivery. UK orders over £75 qualify for free standard delivery.
Returns and refunds
Our Refund & Returns Policy forms part of these Terms. In summary, you may return unworn items within 14 days of delivery, and you may cancel a preorder at any time before dispatch for a full refund.
Intellectual property
All content on this website — including the 01 LONDON name, logo, designs, photography and copy — is owned by or licensed to 01 LONDON and may not be copied, reproduced or used without our written permission.
Liability
Nothing in these Terms limits your statutory rights as a consumer, including under the Consumer Rights Act 2015. Otherwise, our liability for any claim connected with the Services is limited to the amount you paid for the products concerned. We are not liable for losses caused by events beyond our reasonable control.
Governing law
These Terms are governed by the laws of England and Wales. UK and EU consumers may also rely on mandatory protections of their local law, and may use alternative dispute resolution where available.
Contact
Questions about these Terms: email info@01london.co.uk.