FAQ

Where are you based?

We are a UK-based brand, operating from London. All orders are processed and dispatched from within the UK.

What payment methods do you accept?

We accept all major debit and credit cards, as well as secure checkout options available at the payment stage including PayPal and Klarna.

How long does shipping take?

UK orders typically arrive within the estimated timeframe shown at checkout. You'll receive a confirmation email once your order has been dispatched.

Do you ship internationally?

Yes, we offer international shipping. Delivery times vary depending on location and will be shown at checkout.

How do I track my order?

Once your order has been shipped, you'll receive a tracking link via email so you can follow your delivery.

What is your returns policy?

If you're not completely satisfied with your order, you can return it within the timeframe stated in our Returns Policy. Items must be unworn, unwashed, and in their original condition.

How do I start a return?

Simply visit our Returns page and follow the instructions provided. If you need help, you can contact us through our Contact page.

Do you offer exchanges?

Yes — if you'd like to exchange an item for a different size or colour, please reach out to us and we'll assist you.